ComplaintTracker Basic complaint management for small team

ComplaintTracker Basic is simple, ready to use Complaint Management for individual & small teams to manage complaints right from initiation to closure. It is an entry level paid edition with core features for complaint management.

Assign complaint to service executive.

Complaint closure.

Complaint pending reason.

Service Charge.

Smart reports with excel export.

Access control.

Print Complaint.

It is a windows application that can be accessed via LAN. It works without internet. You can store unlimited data without any restriction.

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Basic edition (Trial)

Help File

Installation & Getting Started

features & benefits

Manage Complaints

Assign & Reassign Complaints

Complaint Status

Basic Search

Reporting (Advance)

Excel Export

Access control (Advance)

Backup

installation & data storage options

Single PC

LAN

Thin Client

minimum users

1 + 3 users

ComplaintTracker Basic is available on subscription for on-premise license. The Price includes free version upgrade & support.

Price in Rupees for India

On-Premise

Rs. 900^*

yearly price for 1 + 3 users

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# INR price is applicable for Indian business Only.
^*Minimum users for Basic is 1

Price in USD for rest of world

Payment Options

Deposit cheque, cash or transfer funds (NEFT) to HDFC bank
To know more about payment options mail us at sales@spinso.com

HDFC Bank Accounts Details | Payment In USD

On-Premise Data Storage

ComplaintTracker Basic enables you to store data locally (On-Premise). You can store unlimited data. The data and application can be installed on same computer or can be accessed on multiple computer via LAN. It supports multi user.

On-Premise

store data on your PC, laptop or Server.

Single PC Single User
You can install ComplaintTracker Basic on Single device (PC or Laptop) where application and data are stored on same device.

Single PC Multi User
You can install ComplaintTracker Basic on Single device (PC or Laptop) where data and application are stored on same device you can create multiple users and login with respective login details on that device.

Multi PC Multi User
You can install ComplaintTracker Basic on multiple devices (PC or Laptop) connected via LAN, where data is stored centrally on any of the device and the client component can be installed on other devices connected to it.

Thin client
ComplaintTracker Basic supports installation on your Thin Client.

Support