HVAC Service Software India
No 1 Software for Airconditioners Dealer
Organizer is a simple ready to use Service CRM software specially designed for Air Conditioner dealers to manage their service business.
are you still using Excel to manage Complaints & AMC details?
Most of the air conditioner dealers still use excel to manage customer complaints & AMC. Yes, Excel is a good tool to start with but over period in time it becomes very difficult to get the right reports for making business decisions.
limitations of managing airconditioning business in excel.
limitation using excel file
- Multi user access to data
- Centralize storage of data for easy access
- Access control (users rights for each module or data)
- Collating data from multiple excel file to generate report
- Easy Backup of data
- Auto generation of Complaint Number
- Managing Warranty & AMC contract with multiple products
- Managing Renewal and tracking History
- Auto generation of PMS (Preventative Maintains Service) as per contract period
- Registering Complaints for Warranty or AMC customers (auto populate data)
- Auto Sending SMS, Email or WhatsApp notification to Service Executive or customer
- Managing and tracking Quotations
- Report generation
- Does not support volume data
- Support and hand holding
It seems now you are stuck with excel for ever, don’t worry there is a way out.
With Organizer you can not only manage your complete service business but also grow it.
Organizer a service CRM is a software product specially designed for HVAC Industry to manage service. This software is useful for maintaining Customer Complaints, Warranty, AMC, PMS (preventative maintenance service), Quotation and more. This software has set industry standards in Air condition industry with 300+ installations.
common problems faced by
Air Conditioner dealers
Serial Number Tracking
Spare Parts consumed
modules for HVAC service
(preventative management service)
New AMC, Renewal, One time call or Parts Replacement
Terms & conditions
Centralize data storage
Work flow of daily operations
for air conditioner dealer
Manage complaints for warrant, AMC and one-time paid calls. Assign complaints to service executive. Close complaints. Track pending complaints along with the pending reason. Print Complaint receipt
Manage products under warranty. Mange service schedule for preventative maintenance. Keep track of Expired warranty product. Follow-up with customer for renewal of expiring warranty products.
Manage products under AMC (annual maintenance contract). Convert Warranty customer to AMC customer. Manage multiple contract type Compressive, Non comprehensive, Labour only etc. Generate service schedule for Preventative maintenance.
Manage preventative maintenance service. Create a schedule for service executive for services. Keep a track of pending services. Never miss a service.
serving AC dealers since 1998
Servicedesk Lite ready to use free complaint management for light usage.
Our offering starts from single user to unlimited users.
Supports on-premise, online or private cloud.
Free Service CRM to manage Complaint, Assign to executive & Close complaints
Manage Complaints, Assign to executive & close complaints with more features
Complaint, Contracts (Warranty or AMC), Basic Quotation & more
Complaint, Contracts, Quotation, Dashboard, MIS, Upload & more
Complaint, Contracts, Quotation, Dashboard, MIS, Upload, Enhanced security, Bigger note, Volume data storage & more
Complete Enterprise Solution
Customize as per your requirement
where do you wish to store your data?
want full control of your data go
want us to take care of server maintenance go Cloud
No registration, No credit card
ServiceDesk is available for free trial. You can download & install the trial version without registration.
Download, Install & Get Started
servicedesk crm is affordably priced for all business size, the pricing is based on subscription model for both On-Premise & Online.
simple to install & easy to manage
get started in minutes... not in days
dealers of leading AC brands