ComplaintTracker.
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Complaint Management for all business size
No matter what your business size is, ComplaintTracker is available in various editions to suit your business needs, starting from single user to unlimited users
Editions are bundled as per features so that you can choose the right edition for your business. The various editions available are Lite, Basic, Standard, Professional, Premium & Enterprise. We also have a custom option so that you can customize ComplaintTracker as per your requirement.
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Best Seller | ||||
| Basic | Standard | Professional | Premium | Enterprise | |
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ideal for small Team Rs.900 onwards |
ideal for small business Rs.5,000 onwards |
advance features Rs.12,000 onwards |
advance features Contact us |
enterprise solution Contact us |
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| Minimum Users | 1 | 3 | 5 | 10 | 10 |
| Complaint Management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customer Contacts | ✓ | ✓ | ✓ | ✓ | |
| Brand Management | ✓ | ✓ | ✓ | ✓ | |
| Quotation | Basic | Advance | Advance | Advance | |
| Access Control | ✓ | ✓ | ✓ | ✓ | ✓ |
| Service Executive Login | ✓ | ✓ | ✓ | ✓ | ✓ |
| Track Time | Basic | Basic | Advance | ||
| Employee Notification | ✓ | ✓ | ✓ | ||
| Estimated vs Actual Cost | ✓ | ✓ | ✓ | ||
| Excel Upload | ✓ | ✓ | ✓ | ||
| Supports Volume Data | ✓ | ✓ | |||
| Bigger Notes | ✓ | ✓ | |||
| Spare Parts | ✓ | ||||
| Multi Assign | ✓ | ||||
| Customer Notification | ✓ | ||||
| Estimated vs Actual Hours | ✓ | ||||
| Universal Search | ✓ | ||||
| Reports | |||||
| Reports | ✓ | ✓ | ✓ | ✓ | ✓ |
| Excel Export | ✓ | ✓ | ✓ | ✓ | ✓ |
| MIS | ✓ | ✓ | ✓ | ||
| Dashboard | ✓ | ✓ | ✓ | ✓ | ✓ |
| Schedule | ✓ | ✓ | ✓ | ||
| Financial Year | ✓ | ||||
| Complaint | ✓ | ✓ | ✓ | ✓ | |
| Quotation | ✓ | ✓ | ✓ | ✓ | |
| Call Slip | ✓ | ✓ | ✓ | ||
| Installation Options | |||||
| Thin Client | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi PC (LAN) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Supports Private Cloud | ✓ | ✓ | |||
| License | |||||
| On-Premise | ✓ | ✓ | ✓ | ✓ | ✓ |
| Online | ✓ | ✓ | ✓ | ✓ | |
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tailormade software
Custom Edition
Customize it & Personalize it
ComplaintTracker Custom edition gives you flexibility to customize any of the above edition as per your requirement. You can add new data fields, module, change process, work flow or reports as per your specific requirement.
To know more contact us at sales@spinso.com
Lite Edition
free complaint management software
With ComplaintTracker Lite you can manage complaints in 3 easy steps Register Complaint, Assign it to service executive & Close it. Get complete overview of your complaints with easy reporting tool.
INDIA
