are you still using excel to manage your Complaints & AMC?

It's time to get rid of traditional approach and switch to super easy...ServiceDesk service management software to manage your complaints, Warranty, AMC, Quotation & more.

Managing complaints and contracts in excel or spreadsheets has its own limitations such as lack of centralized management and lesser control over data as it is scattered across different folders, workstations, branches, or even geographical locations. It is difficult to collaborate, generate reports, analytics etc since the information is managed individually by stakeholders or managers.

With ServiceDesk you can centrally and systematically manage service data. It has a simple intuitive & work flow interface that enables you to focus on the actionable items for quicker and timely actions, you can not only manage you service contracts (Warranty & AMC) but also get alerts for your expiring contracts, reminders for PMS (Preventative maintenance service), capture regions, create quotations & more. It has all the essential features to efficiently manage your service business thus improve productivity.

Providing best after sales service has become an integral aspect in today's business world due to exceeding customer expectations.

Generally, lot of paperwork, needs to be done to manage service data. For service-oriented firms it is very essential to timely respond to customer complaints and deliver quick service in order to build strong customer relationship & win more loyal customers. It is also important to track contract renewals on time to prevent revenue loss. ServiceDesk is a simple software designed for service industry, to systematically manage complaints & contracts. You can track customer complaints right from receiving to closure and manage service contracts such as AMC, warranty, labour or any support contract.