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Manage unlimited Complaints & contracts
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Manage Complaint Life cycle
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Register complaint
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Assign to Service executive
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Close Complaint
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Manage Complete Life cycle for Contract (AMC)
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Register Contract
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Renew Contract
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Unique Complaint Number for easy tracking
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Manage repeat complaint from customer
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Manage Pending reason for complaints
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Reassign complaints to Service Engineers
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Advance Filter
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Dashboard
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MIS
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Upload from Excel
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SMS (Advance)
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Email (Advance)
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Universal Search
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Manage multiple products for a contract
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Contract Renewal History
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Manage volume data
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Access control (Advance)
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Print option
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complaint
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Service Slip
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Contract
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Reports to view your complete data
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Smart reporting
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Filter
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Aggregate data
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Group
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Column chooser
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Export data to excel
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Backup and restore feature to safe guard your data
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Multiple installation option
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Use on LAN (for multiple pc access, data is stored centrally)
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Or store data on cloud and access from any location via internet
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Support Private cloud (Store data on your server and access it from any location)
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VPN
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Also supports thin client
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Starts with minimum 15 user and supports unlimited users
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& more...
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