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service crm |
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Installation Options
ServiceDesk is a windows application and hence works optimally on windows based OS, It various installation options
i.e it can work on standalone PC, LAN, Cloud etc.
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ServiceDesk support following installation options
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ServiceDesk is windows application with the following installation option.
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Single PC Single User
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ServiceDesk can be installed on single pc, where data and application is stored on your local pc/Laptop.
It’s a single user application.
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Edition Supported: Lite
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Single PC Multi Users
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ServiceDesk can be installed on single pc, where data and application is stored on your local PC/Laptop.
You can have multi users accessing the application from the same PC with their respective login id.
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Edition Supported: Lite, Standard & Enterprise
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Multi PC Multi User (LAN)
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ServiceDesk can be installed on Multiple PC and data can be stored on a PC/Server.
There are 2 components for installation i.e. Server & Client
Server: It could be installed on PC/Laptop/Server machine depending on the volume of data or product edition.
Data folder is shared so that same can be accessed from Client PC
Client: you can install multiple clients and configure the db setting as per server folder.
You can install client on as many pc as you wish.
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Edition Supported: Standard & Enterprise
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Online (data on Spinso Server)
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ServiceDesk can be accessed from multi location even if they are not inter-connected via network,
as the data is stored on Spinso cloud server, you just need internet to access the data.
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Edition Supported: Standard & Enterprise
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Private Cloud (Data on your server)
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ServiceDesk can be installed on your server and can be configured for multi-location access.
You need windows server with public/Static ip.
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Edition Supported: Enterprise
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Thin Client
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ServiceDesk can also be installed on Thin Client
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Edition Supported: Standard & Enterprise
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MAC (with third party product)
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ServiceDesk can be installed on MAC with the help of third party software named Parallels.
You can also check for any other software which offers features similar to Parallels.
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Edition Supported: Standard & Enterprise
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