ServiceDesk is a simple solution for service oriented firms to systematically manage Service Contracts and Customer Complaints. You can track customer complaints right from registration to closure.
Providing best after sales service has become an integral aspect in today's business world due to exceeding customer expectations.
To keep customers happy and loyal you need to timely respond to customer complaints and queries. Analyze and address the recurring issues to improve the product/service quality.
ServiceDesk can help you
-Eliminate paperwork
-Reduce Turn around time
-Increase Customer Satisfaction
-Improve Product/Service Quality
This edition is available for trial use with a cap of few entries.
Free Trial - Download, Install and Get Started
Service Desk Basic Edition Installation on LAN
Service Desk_Basic.zip has 2 setup files "Server" & "Client" in the respective folders.
We would recommend you to install the Server/setup.exe first and then Client/Setup.exe on the default path for trial use
Download for LAN
Complaint Management
Reduce response time and increase customer satisfaction by tracking every single complaint right from registration, assignment to closure so it is never left unattended.
Complaint Management is quiet simple in ServiceDesk.
It covers 3 important stages i.e.
-Registering Complaint
-Assigning it to Service Executive
-Complaint Closure
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subscription
ServiceDesk Basic Subscription
(yearly)
The above price is inclusive of 14.50% Service taxes.
Price is also inclusive of free standard support and version upgrades.
Debit card, Credit card, Instant transfer from your bank account (40+ Banks supported) via PayUMoney.
You can also deposit cheque, cash or you transfer your funds to our HDFC Bank account
more payment options
Payment for subscription and online license is Quarterly, Half yearly & yearly.
If you wish to make the payment for any other options (like users, payment frequency etc. ) mail us the details at
sales@spinso.com
we would send you the payment link.
To get a FREE no obligation quote mail us at
sales@spinso.com
with the following details: Company Name, Contact Person, Product Name, Edition, License Type, and Number of Users.
Note : INR Payment is not valid for Non-Indian debit/credit cards. For USD price and to make payment via debit/credit card or for bank transfer see
price in USD
Subscription terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Subscription should be renewed after expiry, to continue using software
- 15% Service Tax is applicable
online terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Online subscription should be renewed after expiry, to continue using software
- Document storage charges extra
- Private server extra
- 15% Service Tax is applicable
Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.
payment option
