:: Spinso Service Desk 2015 My Edition ::


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My Edition

Single user single PC

ServiceDesk is a simple solution for service oriented firms to systematically manage Service Contracts and Customer Complaints. You can track customer complaints right from registration to closure.

Providing best after sales service has become an integral aspect in today's business world due to exceeding customer expectations.

To keep customers happy and loyal you need to timely respond to customer complaints and queries. Analyze and address the recurring issues to improve the product/service quality.

Enhance your Customer Service with ServiceDesk

ServiceDesk can help you
-Eliminate paperwork
-Reduce Turn around time
-Increase Customer Satisfaction
-Improve Product/Service Quality

This edition is available for trial use with a cap of few entries.

Download, Install and Get Started

Installation Instruction
ServiceDesk_My.zip has 1 setup file.
We would recommend you to install the setup.exe on the default path for trial use

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ServiceDesk Features

Service Contract
Manufacturer, retailers or service provider can systematically manage service contracts and eliminate lot of paperwork.
Easily identify customers within Warranty, AMC or other contracts.
Track duration of contract and stay informed about the contracts that is active, expired or due for renewal.
Fetch customer contract and service history information at your finger tips while attending the service call.

Contract Management in ServiceDesk enables you to
-Create Contract
-Renew contract
-Track Contract status i.e. Expired or Active

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subscription	ServiceDesk My Subscription 1 user Rs. 500 (yearly)

The above price is inclusive of 14.50% Service taxes.
Price is also inclusive of free standard support and version upgrades.

payment option

Debit card, Credit card, Instant transfer from your bank account (40+ Banks supported) via PayUMoney. You can also deposit cheque, cash or you transfer your funds to our HDFC Bank account more payment options

If you wish to make the payment for any other options (like users, payment frequency etc. ) mail us the details at sales@spinso.com we would send you the payment link.

To get a FREE no obligation quote mail us at sales@spinso.com with the following details: Company Name, Contact Person, Product Name, Edition, License Type, and Number of Users.

Note : INR Payment is not valid for Non-Indian debit/credit cards. For USD price and to make payment via debit/credit card or for bank transfer see price in USD

Terms & Condition

Subscription terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Subscription should be renewed after expiry, to continue using software
- 15% Service Tax is applicable

Prerequisite Hardware Requirement

Hardware Requirement

- CPU: 2 GHz +
- RAM: 512 MB (minimum)
- Disk Space: 100 MB (minimum)
- Screen Resolutions: 1024*768

Software

- OS: Microsoft Windows XP, Windows Vista, Windows 7,Windows 8 or Windows 8.1.
- Microsoft Dot Net Framework 2.0download center

Resources

Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.

- Show My PC download now
- Team Viewer download now

Microsoft Dot Net Framework 2.0 (Free Runtime)
A free runtime from Microsoft required for all our products

See Also

- Service Desk Compare edition
- Price List INR
- Price List USD
- Resources & Articles
- Service Desk Basic Edition