| Professional Edition |
Manage Complete Service lifecycle with Inventory, Billing, Payments, Complaints and Service Contract Management
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Organizer Professional Edition is comprehensive yet easy to use service CRM to manage complete servicing lifecycle. Organizer helps you manage and track inventory, orders, customer billing, customer and principal company payments, various stages of customer complaints right from initiation to closure. You can easily manage service contracts; receive alerts for the contracts due for renewal or expiry.
Achieve excellence in customer service
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- Easily manage and resolve customer complaints on time.
- Analyze and take corrective and preventive action to improve quality.
- Get AMC/Service Contract expiry, renewals and other service related information on your
finger tips.
- Plan and allocate service calls well in advance and improve productivity.
- Serve your customer better by knowing complete history of the customers with the unique
card no functionality.
- Save time with quick,easy paperless billing.
- Manage your cash flow by tracking payment receivables for timely payment follow-ups.
- Inventory management ensures adequate availability of stock in hand.
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It is a client based application and can be accessed by multi user with the local network.
Ideal for SME's.
Licensing Model
On-premise/Rental (SaaS): pay as per use (per user, per month) on your server.
This edition is available for trial use with a cap of few entries
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Complaint management
Assign complaint to the technician, track status of the complaints, generating invoice, billing the customers.
Unique complaint number for each complaint is generated which is easier for communicating with customers.
Service Contract Management
Lets you easily manage service contracts and alerts you on the contract renewals and expiry.
Service is automatically generated depending on the frequency of the service.
Unique Card no is generated for each item which helps to trace the complete trail like complaints, service provided, pending services etc pertaining to the item. Thus gives you the complete overview of the item within no time.
Get alerts for the service due and contract expiry.
Service Contract can be easily renewed at any point of time.
Inventory Management
Maintain item wise details of the order placed and received from the principal (parent company) along with the installations.
Customer Billing/Invoice
Maintain complete customer billing information such as purchase order, delivery challan and invoice along with product installation details.
Customer & Principal Payments
Track customer and principal cleared/uncleared payments, it also allows to enter PDC cheques/payments.
Customer Management
Manage customer contact information.
Product Management
Manage stock and non stock products details along with the service information.
Other
Centralized repository for managing the complaint, service contracts, inventory and billing
Data backup and restore facility to safeguard your data.
Powerful reporting capabilities with slice and dice reports.
Access control to define user rights and privileges.
Multi user access.
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Inventory/Stock
Available stock
Stock receipt details
Local Billing
PO register
Item wise PO details
DC Register
Item wise DC details
Bill Register
Item wise billing details
Service Billing
Bill register
Item wise billing details
Tax
Tax details of items billed
Customer Payment
Customer payment and billing details
Parent Company Payment
Payments made to parent company/principal along with the billing information
Complaint
List of complaints pending
Status of complaint
Service Contract
Pending Services
Details about Service assigned to the technicians/support executives
Service Status
Card No
Card no wise details of service items
Installation
Installation details
Compare Reports
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Debit card, Credit card, Instant transfer from your bank account (40+ Banks supported) via PayUMoney.
You can also deposit cheque, cash or you transfer your funds to our HDFC Bank account
more payment options
Payment for subscription and online license is Quarterly, Half yearly & yearly.
If you wish to make the payment for any other options (like users, payment frequency etc. ) mail us the details at
sales@spinso.com
we would send you the payment link.
To get a FREE no obligation quote mail us at
sales@spinso.com
with the following details: Company Name, Contact Person, Product Name, Edition, License Type, and Number of Users.
Terms & Condition
on-premise terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spinso
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Subscription should be renewed after expiry, to continue using software
- Tax as applicable
Hardware Requirement
- CPU: 2 GHz +
- RAM: 512 MB (minimum)
- Disk Space: 100 MB (minimum)
- Screen Resolutions: 1024*768
Software
- OS: Microsoft Windows XP, Windows Vista, Windows 7, 8, 8.1 or 10.
- Microsoft Dot Net Framework 2.0 download center
- Report viewer (Free Runtime) download center
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