Single PC Multi Users

ServiceDesk can be installed on single pc, where data and application are stored on your local PC/Laptop. You can have multi users accessing the application from the same PC with their respective login id.

Edition Supported: Lite, Basic, Standard, Professional, Premium & Enterprise

Multi PC Multi User (LAN)

ServiceDesk can be installed on Multiple PCs and data can be stored on a PC/Server.
There are 2 components for installation i.e. Database & App
Database: It could be installed on PC/Laptop/Server machine depending on the volume of data or product edition. Data folder is shared so that same can be accessed from Client PC
App: you can install multiple applications and configure the db setting as per database folder. You can install App on as many pc as you wish.

Edition Supported: Basic, Standard, Professional, Premium & Enterprise

Online (data on Spinso Server)

ServiceDesk can be accessed from multiple location even if they are not inter-connected via network, as the data is stored on Spinso's cloud server, you just need internet to access the data.

Edition Supported: Standard, Professional, Premium & Enterprise

Private Cloud (Data on your server)

ServiceDesk can be installed on your server and can be configured for multi-location access.
You need windows server with public/Static IP.

Edition Supported: Premium & Enterprise

Thin Client

ServiceDesk can also be installed on Thin Client.

Edition Supported: Basic, Standard, Professional, Premium & Enterprise

MAC (with third party product)

ServiceDesk can be installed on MAC with the help of third-party software named Parallels.
You can also check for any other software which offers features similar to Parallels.

Edition Supported: Lite, Basic, Standard, Professional, Premium & Enterprise