Service CRM software

 service crm

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Enterprise Edition

ServiceDesk is a simple solution for service oriented firms to systematically manage Service Contracts and Customer Complaints. You can track customer complaints right from registration to closure.

Providing best after sales service has become an integral aspect in today's business world due to exceeding customer expectations.

To keep customers happy and loyal you need to timely respond to customer complaints and queries. Analyze and address the recurring issues to improve the product/service quality.

Enhance your Customer Service with ServiceDesk

ServiceDesk can help you
 -Eliminate paperwork
 -Reduce Turn around time
 -Increase Customer Satisfaction
 -Improve Product/Service Quality

ServiceDesk Enterprise Edition is not available for free trial

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ServiceDesk Features

Complaint Management
Reduce response time and increase customer satisfaction by tracking every single complaint right from registration, assignment to closure so it is never left unattended.

Complaint Management is quiet simple in ServiceDesk.

It covers 3 important stages i.e.
 -Registering Complaint
 -Assigning it to Service Executive
 -Complaint Closure




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  on-premise  

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  online  

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payment option   

Debit card, Credit card, Instant transfer from your bank account (40+ Banks supported) via PayUMoney. You can also deposit cheque, cash or you transfer your funds to our HDFC Bank account more payment options

Payment for subscription and online license is Quarterly, Half yearly & yearly.

If you wish to make the payment for any other options (like users, payment frequency etc. ) mail us the details at sales@spinso.com we would send you the payment link.

To get a FREE no obligation quote mail us at sales@spinso.com with the following details: Company Name, Contact Person, Product Name, Edition, License Type, and Number of Users.

Note : INR Payment is not valid for Non-Indian debit/credit cards. For USD price and to make payment via debit/credit card or for bank transfer see price in USD


Terms & Condition

on-premise terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Subscription should be renewed after expiry, to continue using software
- Tax as applicable

online terms & condition
- Payment term is 100% advance
- Payment should be in the favor of Spectrum Info Solutions
- Price is inclusive of Free Upgrade (Major and minor), Free Telephonic support, Free Email support
- Onsite visit would be charged extra
- Online subscription should be renewed after expiry, to continue using software
- Document storage charges extra
- Private server extra
- Tax as applicable



Prerequisite Hardware Requirement

Hardware Requirement

- CPU: 2 GHz +
- RAM: 512 MB (minimum)
- Disk Space: 100 MB (minimum)
- Screen Resolutions: 1024*768

Software

- OS: Microsoft Windows XP, Windows Vista, Windows 7, 8, 8.1 or 10.
- Microsoft Dot Net Framework 2.0download center



Resources resources

Remote Support
Issues can be resolved via the IT support facility, by gaining remote PC access. Thus breaking the location barriers. Following are the utilities required to avail remote support. These tools are secure and easy to use. It just requires a PC and internet connection.

- Show My PC download now
- Team Viewer download now

Microsoft Dot Net Framework 2.0 (Free Runtime)
A free runtime from Microsoft required for all our products



See Also
- Compare edition
- Price List INR
- Price List USD
- Resources & Articles
- Custom Edition

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EQMS

Service Desk

Time Tracker

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