Sales CRM software

 sales crm faq

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Frequently asked questions for Sales CRM

EQMS is a simple, ready to use Sales CRM software to manage your sales process. It covers sales process with 3 easy steps enquiry, follow-up & closure.

It comes in various edition Standard, Professional, Enterprise & Custom to suit needs of individuals, small & medium business and corporates.

With EQMS you can choose to store data on your pc/server or cloud, in both case you just pay monthly rental.

EQMS is available for free trial hence we would recommend you to experience the product first hand.

Frequently asked queries about EQMS are addressed here like free trial, licensing option, installation & support.

Free Trial

Q. Can I try this before buying?
Yes, you could download our Edition from the website and check the features, Trial period would be valid for few enquiries or leads, post that you would not be able to enter any new leads but can view the data entered. You can purchase the license and continue using the same data.

Q. What is the login name and password for EQMS trial use?
For trial use a default login and password Would appear. hence you just need to click on login to proceed further.
Incase if you are not able to view the default login and password during trial use, then you might have not installed EQMS properly.
Read installing EQMS for trial use
EQMS installation on single computer.

Q. Would data entered in trial edition be upgraded to license edition?
Yes, data entered EQMS can be upgraded to license edition.

Q. Would trial Edition have limited features as compared to license edition?
No, trial edition would have all the features of license but with data lock (few entries).

Q. Is there any support provided during trial period?
Yes, we would be happy to help you during your trial or evaluation period you can drop a mail at trial@spinso.com.

Q. Do I need to register or fill a form to try EQMS?
No, you can download the application from our website and start using it. The application would have a default trial login and password.

Q. How do I use EQMS in iPhone or Mac PC?
EQMS is built on windows OS hence by default it does not support any other operation system. However there is a work around you can use third party tool like parallels .
http://www.parallels.com/

Licensing policy

Q. Do I need to buy users license for every user?
Yes, you need to buy users license for every user, however you can install this on unlimited pc.

Q. Is the Product Code unique for life?
Yes, Product code is unique for life.

Installation

Q. Can I Access Eqms multi location , say from my branch office/home?
Yes you can access EQMS from multiple location.
There are two ways of doing this
1.You can host the data in your data center or private network And access it from anywhere.
(This is available for Enterprise edition onwards)
2.You can also option for Online License where the data is hosted on our server and can be accessed from anywhere.
(This is available for standard edition onwards)

Q. I see 2 setup folders, Server and client?
For trial use we would recommend you to install server and client on same PC on default path read more
Incase you need any help please mail us trial@spinso.com

Q. How do I use EQMS in iPhone or Mac PC?
EQMS is built on windows OS hence by default it does not support any other operation system. However there is a work around you can use third party tool like parallels .
http://www.parallels.com/

Support

Q. What is the support provided?
For on-premise and online you would get free version upgrades and support (Email/Telephonic) during your subscription period.

Q. Do you provide support onsite?
Onsite visit can be provided for support or for training on chargeable basis

Please note
Above mention features are available in selected edition, please visit Compare Edition for more details





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