Service Desk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
It covers the important stages of Complaint management such as
- Register Complaint.
- Assign Complaint to Service Executive.
- Complaint Closure.
It is a client based application and with 3 free users (service technician).
Ideal for professionals or startups.